Returns
All returned merchandise must have prior approval within two weeks of delivery. Returns made without an RMA number will be refused. Return policy applies only to web site, phone, and fax orders. Returns are subject to 20% restocking fee minus shipping charges. Items must be received in the same condition as shipped. Installed, used, or altered merchandise is non-returnable. Pickups and electrical components and are non-returnable (pickups and preamps often carry manufacturer's warranty). Items returned due to our error will not incur a restocking fee.